Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Financial information relevant to benefit applications
- Medical information when necessary for disability benefit claims
- National Insurance number and other identification details
- Employment history and income details
How We Use Your Information
We use the information we collect to:
- Provide consultation services and prepare benefit applications
- Communicate with you about your case
- Submit applications to relevant government agencies on your behalf
- Respond to requests for additional information from authorities
- Maintain records as required by law
Information Sharing
We only share your information with:
- Government agencies when submitting benefit applications or appeals
- Medical professionals when obtaining evidence for your claim
- Legal representatives if your case requires tribunal representation
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All physical documents are stored securely, and digital records are encrypted and password-protected.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, case files are kept for seven years after the conclusion of your matter, unless a longer retention period is required by law.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Object to processing of your information
- Request transfer of your information to another service provider
Cookies
Our website uses cookies to improve your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
15 Market Street
Nottingham NG1 6HY
United Kingdom
[email protected]
Last updated: July 2024